Things to Consider Before Making a Room Request at Your Disney Resort

Sometimes the little details can make your Disney stay feel even more special. Maybe you want to be close to the pool, have a quieter room away from the elevators, or need connecting rooms for your family.

Room requests are a great way to personalize your stay, but there are a few things to know before you decide to make one.

Room Requests Are Never Guaranteed

Disney always does their best to honor requests, but nothing is guaranteed. Availability changes quickly and depends on how full the resort is when you arrive.

Keeping your requests simple and limited to just one or two priorities makes them easier to accommodate.

What You Can Request

Some requests are pretty common and easy to note on your reservation. You can ask for:

  • Connecting or nearby rooms

  • A crib or Pack ’n Play

  • Bed rails, highchairs, or a microwave (limited availability)

  • A medical refrigerator

  • An accessible room

Just let your Travel Grown planner know what you need, and we’ll take care of submitting the request directly with Disney.

Prioritize What’s Most Important

If you have a few things in mind, decide what matters most to you.

For example, if you want both a higher floor and a room with a specific view, let us know which one is the bigger priority. If Disney can only meet one request, they’ll usually try to give you the one marked as most important.

What to Think About Before You Request

Every family’s needs are a little different. Here are some things to think through before making a request:

Location:

  • How close do you want to be to the lobby, bus stop, or pool?

  • Would you prefer a quieter area away from foot traffic?

Floor Preference:

  • Do you need a ground-floor room for easy stroller or wheelchair access?

  • Would a higher floor make your stay feel more private or offer a better view?

Noise and Accessibility:

  • If you’re a light sleeper, ask for a room away from the elevators or main walkways.

  • Families with little ones often prefer ground-floor rooms to avoid long walks and stairs.

Room Features:

  • Do you want connecting rooms, or prefer a king bed?

  • Would you like a full balcony or a certain view?

If you’ve booked a room category that already includes a view (like water view or theme park view), that part is guaranteed. You can use your request for something else instead.

How to Make a Request

Once you’ve decided what’s most important, just let us know. We’ll add the request directly to your reservation through Disney’s system.

If getting your request is a top priority, skip the online check-in. When guests check in online, Disney focuses on assigning the first available room so you can get in faster. That often means your specific request is dropped in favor of a quicker check-in.

Checking in at the front desk instead gives Disney’s team more flexibility to match your request.

A Few Example Requests

Here are a few examples from popular resorts:

  • Beach Club Resort: Request a full balcony if that’s important to you. About half of the rooms have smaller ones.

  • BoardWalk Inn: Ask for a higher floor for a possible view of EPCOT’s fireworks, or near the elevator if you want less walking.

  • Animal Kingdom Lodge: Ground-floor rooms don’t have balconies, so request a higher floor if you’d like one.

  • Riviera Resort: The East Wing is closest to dining and recreation.

  • Saratoga Springs: Grandstand is best for bus access, Congress Park is closest to Disney Springs.

  • Wilderness Lodge: Request a courtyard view if you want to see the Electrical Water Pageant.

  • Port Orleans – Riverside: Only Magnolia Bend buildings have elevators, so request one if you prefer upper floors.

Final Thoughts

Room requests are a nice way to make your trip a little more comfortable, but they aren’t something you can count on 100 percent. Keep your requests short, share what matters most, and let your planner handle the details.

That way, you’ll arrive knowing your preferences were submitted and can focus on enjoying your time at Disney.

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