What to Know Before Requesting a Room at Your Disney Resort
It's the little details that can make a Disney stay feel extra special. Maybe you're picturing a room steps from the pool, a quiet spot far from the elevators, or connecting rooms so the whole family is together. That's exactly what room requests are for.
Requests are a lovely way to personalize your stay. Before you make one, though, here are a few things I want you to know so you go in with the right expectations.
Room Requests Are Never Guaranteed
Here's the truth: Disney will always try to honor your request, but nothing is promised. Availability shifts fast and depends on how full the resort is the day you arrive.
The best thing you can do is keep it simple. Stick to one or two priorities and your request is so much easier to accommodate.
What You Can Request
Some requests are common and easy to note on your reservation. You can ask for things like:
Connecting or nearby rooms
A crib or Pack 'n Play
Bed rails, a highchair, or a microwave (limited availability)
A medical refrigerator
An accessible room
Just tell me what you need, and I'll submit the request directly with Disney for you.
Decide What Matters Most
If you've got a couple of things on your wish list, figure out which one you care about more.
Say you'd love both a higher floor and a specific view. Let me know which is the bigger deal to you. If Disney can only grant one, they'll usually go with whatever is marked most important.
What to Think About Before You Request
Every family is a little different, so here are some things to consider before we submit anything.
Location
How close do you want to be to the lobby, bus stop, or pool?
Would you rather be tucked away from the foot traffic?
Floor
Do you need a ground-floor room for easy stroller or wheelchair access?
Would a higher floor feel more private or give you a better view?
Noise and accessibility
Light sleeper? Ask to be away from the elevators and main walkways.
Traveling with little ones? A lot of families like the ground floor to skip the long walks and stairs.
Room features
Connecting rooms, or a king bed?
A full balcony, or a particular view?
One good thing to know: if you booked a room category that already includes a view (like water view or theme park view), that part is guaranteed. So you can save your request for something else.
How to Make a Request
Once you know what matters most, just let me know and I'll add it to your reservation through Disney's system.
Here's a tip most people don't realize: if your request is a top priority, skip online check-in. When you check in online, Disney's system focuses on getting you into the first available room quickly, which often means your specific request gets bumped. Checking in at the front desk gives their team more room to match what you asked for.
A Few Resort-Specific Ideas
Here are some common requests at popular resorts:
Beach Club Resort: Ask for a full balcony if that matters to you. Only about half the rooms have them.
BoardWalk Inn: Request a higher floor for a shot at the EPCOT fireworks, or a room near the elevator if you want less walking.
Animal Kingdom Lodge: Ground-floor rooms don't have balconies, so ask for a higher floor if that's on your list.
Riviera Resort: The East Wing is closest to dining and recreation.
Saratoga Springs: Grandstand is best for bus access, and Congress Park is closest to Disney Springs.
Wilderness Lodge: Request a courtyard view to catch the Electrical Water Pageant.
Port Orleans Riverside: Only the Magnolia Bend buildings have elevators, so request one if you'd prefer an upper floor.
Room requests are a sweet way to make your trip a little more comfortable, but they're not something to count on 100 percent. Keep your list short, tell me what matters most, and let me handle the details with Disney.
That way you'll show up knowing your preferences are in, and you can focus on the fun part: actually being at Disney.